Privacy Policy
1. Data Controller
The controller of personal data is:
M&M Import Export s.r.o.
Registered office: K Žižkovu 809/7, 190 00 Prague 9 – Vysočany
Company ID: 08571503
VAT ID: CZ08571503
Registered in the Commercial Register maintained by the Municipal Court in Prague, file No. C 321179/MSPH
(hereinafter referred to as the “Controller”)
Contact details:
Email: info@it-parts.cz
Phone: +420 775 177 085
2. Personal Data We Process
We process personal data provided by you when placing an order or contacting us, including:
- full name
- billing and delivery address
- email address
- phone number
- company identification data (Company ID, VAT ID)
- information about orders and purchases
We may also process technical data such as IP address, cookies, and information about your behavior on the website.
3. Purpose of Processing
Personal data is processed for the following purposes:
- order processing and performance of the contract
- delivery of goods
- issuing invoices
- customer communication
- handling complaints and claims
- compliance with legal obligations
Based on legitimate interest, we may also process data for:
- sending marketing communications to existing customers regarding similar products
- basic analytics and service improvement
Based on your consent, we may process data for:
- sending newsletters
- marketing activities
4. Legal Basis for Processing
Personal data is processed in accordance with GDPR on the following legal grounds:
- performance of a contract
- compliance with legal obligations
- legitimate interest of the Controller
- consent of the data subject
5. Data Retention Period
Personal data is retained:
- for the duration of the contractual relationship
- for the period required by applicable laws (e.g. accounting obligations)
- for the period necessary to protect the Controller’s legal rights
Data processed based on consent is retained until such consent is withdrawn.
6. Recipients of Personal Data
Personal data may be shared with the following processors:
- e-shop platform provider: Shoptet a.s.
- payment gateway provider: Comgate a.s.
- carriers: Zásilkovna, DPD, PPL, DHL
- email marketing provider: Ecomail.cz, s.r.o.
- analytics and marketing services:
- Google LLC (Google Analytics, Google Ads)
- Meta Platforms Ireland Ltd. (if marketing tools are used)
- Heureka Group a.s. (customer review service “Verified by Customers”)
These entities process personal data solely based on instructions from the Controller.
7. Transfer of Data Outside the EU
When using certain services (such as Google or Meta), personal data may be transferred outside the European Union. Such transfers are carried out in compliance with GDPR and appropriate safeguards.
8. Cookies and Analytics
Our website uses cookies for:
- ensuring proper website functionality
- measuring traffic (Google Analytics)
- marketing purposes (Google Ads, potentially Meta)
You can manage cookies through your browser settings or via the cookie banner.
9. Your Rights
You have the right to:
- access your personal data
- correct inaccurate data
- request deletion of your personal data
- restrict processing
- object to processing
- data portability
You also have the right to withdraw your consent at any time.
You may file a complaint with the supervisory authority, such as the Úřad pro ochranu osobních údajů.
10. Data Security
The Controller has implemented appropriate technical and organizational measures to protect personal data against misuse, loss, or unauthorized access.
Access to personal data is limited to authorized personnel only.
11. Final Provisions
This Privacy Policy is effective as of 1.6.2026.
The Controller reserves the right to update or modify this policy.